Homecare Services

Support for Homecare Services

A homecare medicine service is a term used to describe the delivery of specialist medicines directly to patients in their homes. It improves patient care and choice for their clinical treatments by avoiding the need to visit hospitals solely to receive specialist medicines.

Our homecare services conform to the Royal Pharmaceutical Society’s Professional Standards for Homecare Services encompassing delivery of a safe & effective service, patient experience and governance.

Our homecare medicine service is managed by our specialist pharmacist team, who ensure that supply of quality assured medicines is appropriate and safe for each patient. Utilising our despatch and distribution service we arrange efficient delivery directly to the patient’s home utilising secure courier or one of our own delivery vans. Delivery notifications are sent to patients to provide reassurance that their medicines are on their way.

We can undertake a direct-to-home service for a range of medicines.  Those requiring clozapine will also benefit from our pharmacy-led clozapine management service, which provides relevant communication to prescribers on clozapine monitoring requirements and advice on prescribing regimens.

Our medicines information hotline is staffed by our clinical pharmacists who are available to support and counsel patients on all aspects of their medicines. Furthermore, our team of specialist pharmacists are available every day of the year until 10.00pm to assist with any medicine-related queries.



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